How moja7 Collects and Protects Your Data

1 Introduction

Moja7 (moja7.vu) is an international-standard online gaming platform. We believe you should have full control over your personal information. This privacy policy explains what data moja7 collects, why we collect it, and how we keep it secure.

This policy applies to the moja7 website, mobile app, and all services. It is in effect whenever you register, play games, make transactions, or contact our support team.

• moja7 complies with international data protection standards.
• Your data is never sold to third parties.
• You can view and update your data at any time.
• All data is protected with the highest-grade SSL encryption.

2 What Data We Collect

Moja7 only collects the information needed to provide you with quality service. We do not collect unnecessary data. The following outlines what data is collected and under what circumstances.

Directly Provided Information

Information you provide when you register an account or contact us:

• Full name & date of birth
• Email Address & Mobile Number
• Residential address and country
• Identity document details (for KYC verification)
• Payment method details (mobile banking account number)

Automatically Collected Information

Information collected automatically while you use moja7:

• IP Address & Geolocation
• Device type, operating system & browser
• Game Play History & Transaction Data
• Time spent on site and navigation patterns
• Cookie & Session Data

3 How We Use Your Data

Moja7 uses your data only for specific, legitimate purposes. Here is what we do with your information:

• Account Management: To create, manage, and secure your account.
• Transaction Processing: To process deposits, withdrawals, and other financial transactions.
• Identity Verification: To verify your identity and prevent fraud.
• Customer Support: To resolve your complaints and inquiries.
• Bonuses & Promotions: To send you relevant offers and rewards.
• Responsible Gaming: To detect unusual gaming patterns and offer you assistance.
• Legal Compliance: To meet the requirements of regulatory authorities.
• Platform Development: To improve and enhance your experience on the platform.

4 Data Sharing Policy

Moja7 respects your privacy above all else. We never sell your data. However, limited sharing may occur in the specific circumstances outlined below:

• Payment Processor: Only the minimum necessary information is shared with payment partners to complete transactions.
• Regulatory Authority: In response to legal requests from licensing authorities and law enforcement agencies.
• Technology Partner: Trusted technology provider powering the platform.
• Audits & Security: Cybersecurity experts and auditors.
• Advertisers: No data is shared with any advertising companies.
• Data Broker: Data is not sold to third-party data brokers.

5 Data Protection Measures

Moja7 employs industry-leading technical and organizational measures to protect your personal and financial information. Our security infrastructure is continuously updated.

• SSL/TLS Encryption: All your data is protected with 256-bit SSL encryption.
• Firewall Protection: An advanced firewall system prevents unauthorized access.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Regular Security Audits: Regular security assessments conducted by third-party experts.
• Data Masking: Sensitive data is always stored in masked form.
• Restricted Access: Only authorized personnel may access data on a need-to-know basis.

6 Cookie Policy

Moja7 uses cookies to improve your browsing experience. Cookies are small text files stored on your device. We use three types of cookies:

You can disable non-essential cookies at any time through your browser settings. Please note that disabling certain cookies may limit some features of the site.

7 Your Rights

Moja7 respects your right to data protection. You have the following rights:

To exercise any of your rights, contact us at [email protected]. We typically respond within 30 days.

8 Children's Privacy

Moja7 strictly does not provide services to anyone under 18. We do not knowingly collect any personal information from minors.

If parents believe their child's data is stored at moja7, please contact [email protected] immediately.

9 Third-Party Links & Services

The moja7 platform may include services from third-party game providers. These third parties have their own privacy policies, which are outside moja7's control.

• All game provider partners are required to comply with moja7's data protection standards.
• Payment gateway partners comply with PCI DSS standards.
• moja7 ensures a data sharing agreement is in place before sharing any information with third parties.
• Third parties are not permitted to use your data for their own purposes.

10 Data Retention Period

Moja7 retains your data only for as long as necessary. General guidelines:

• Account data: for the lifetime of the account and 5 years after closure.
• Transaction records: up to 7 years as required by law.
• KYC documents: 5–7 years, as required by regulatory guidelines.
• Customer Support messages: 2 years after resolution.
• Cookie & session data: 6 to 12 months.
• Marketing preferences: until consent is withdrawn.

Once the designated retention period expires, data is securely deleted or anonymized.

11 Policy Changes

Moja7 reserves the right to update this privacy policy at any time. When changes are made:

• A notification will be sent to your registered email before any significant changes take effect.
• The update date will always be stated at the top of the page.
• Continued use of the platform after changes have been made will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you will have the option to close your account.

12 Contact

If you have any questions or concerns about our Privacy Policy, please get in touch with us:

• Email: [email protected]
• Live Chat: available directly on the platform.
• For general inquiries, please contact our FAQ View page.