What is responsible gaming and why does it matter?
Online gaming is a major part of today's digital entertainment. But like any form of entertainment, it needs to be enjoyed responsibly. Responsible Gaming It means gaming mindfully — with your budget, time, and mental well-being in check. At moja7, responsible gaming is not just a section — it is the foundation of our entire platform.
Moja7 believes gaming should be an enjoyable experience. When it starts causing stress, anxiety, or financial difficulties, it becomes a problem. That's why we provide dedicated tools and services to help every player stay informed and play safely.
Remember: Gaming is for entertainment only. Never use it as a way to solve financial problems. Continuing to play in hopes of recovering lost money is also a warning sign.
Every responsible gaming feature on moja7 is completely free and available at any time. From your account settings, just a few clicks let you set your gaming limits, take a break, or activate full self-exclusion.
Core Principles of Responsible Gaming
A responsible player always keeps a few key principles in mind — gaming is for entertainment, not income; only use money you can afford to lose; set time and budget limits for yourself in advance; and never hesitate to seek help when needed. Following these four principles keeps gaming an enjoyable experience every time.
Warning Signs of Problem Gaming
Gaming problems don't appear overnight — they develop gradually. If you notice any of the following signs, it's a signal that you should use our responsible gaming tools and seek support if needed.
Psychological Signs
- Feeling Angry or Depressed After a Loss
- Feeling restless or anxious when unable to play
- Lying about gaming
- Chasing Losses
Financial & Social Signs
- Gaming with Money Meant for Essential Expenses
- Hiding Your Gaming from Family or Friends
- Neglecting work or studies because of gaming
- Gaming with Borrowed or Sold Assets
If any of these signs feel familiar: Don't panic. Seeking help takes courage. Use moja7's responsible gaming tools right now, or reach out to our support team.
Self-Assessment
Ask yourself the questions below. If you answer "Yes" to 3 or more, consider reaching out for responsible gaming support.
moja7's Responsible Gaming Protection Tools
Moja7 provides five powerful tools to protect every player. These tools can be activated at any time from your account settings, completely free of charge.
Deposit Limit
Set a maximum deposit limit on a daily, weekly, or monthly basis. Once set, the limit cannot be increased before the specified period ends.
Session Limit
Decide in advance how long you will play in a single session. Your session will automatically end when the time limit is reached.
Loss Limit
Set a maximum loss limit for a given period. Once you reach that limit, your session will automatically end.
Cool-Off Mode
Temporarily pause your account for anywhere between 1 day and 6 weeks. You will not be able to log in during this period.
Self-Exclusion
For a long-term break, choose full self-exclusion for anywhere between 6 months and 5 years. During this period, your account will be completely inactive and you will not receive any promotional messages.
How to Set Your Limits
Setting limits on moja7 is simple. Log in to your account and navigate to the "Responsible Gaming" section, where you can set any limit you prefer.
Important: Lowering your limit takes effect immediately. Increasing it requires a 7-day waiting period to prevent impulsive decisions.
Simple Rules for Budget Planning
Setting a budget is the most important part of responsible gaming. Allocate a separate entertainment budget each month and use only that amount for gaming. moja7 helps you set and track that budget.
- Spend no more than 10% of your monthly entertainment budget on gaming.
- Never use money set aside for rent, food, or education on gaming.
- Decide how long you will play before you start.
- If you lose, accept it as the cost of entertainment.
- When you win, stop at the right moment — don't give in to greed.
Self-Exclusion Process
Self-exclusion is the most powerful responsible gaming tool available. If you feel gaming is getting out of your control, use it. On moja7, it only takes a few minutes to activate.
Log in to your account
Log in to your moja7 account and click on your profile icon.
Go to the "Responsible Gaming" section
Go to the Settings menu and select the "Responsible Gaming" option.
Choose Your Self-Exclusion Duration
Choose your preferred duration: 6 months, 1 year, 2 years, or 5 years.
Confirm
Confirm your decision. Self-exclusion takes effect immediately and cannot be reversed before the set period expires.
You will receive an email confirmation
A confirmation email will be sent to your registered address once self-exclusion is active. You will not receive any marketing messages during this period.
Self-Exclusion Is Binding: Self-exclusion cannot be cancelled before the period ends. Contacting support directly will not change this. It is in place for your own protection.
Protection of Minors
Moja7 strictly prohibits anyone under 18 from using the platform. Age is verified at registration, and identity document verification is mandatory as part of the KYC process.
- Age is verified at the time of registration.
- KYC document verification is mandatory before any withdrawal.
- If an underage user is identified, their account is immediately closed.
- Special reporting tools are available for parents and guardians.
Advice for Parents: Use parental control software on your family computer to keep your child or teenager away from online gaming. If you have any concerns, let our support team know.
Help Center & Contact
Moja7's support team is available 24/7, seven days a week, for any responsible gaming assistance you need. Your privacy is fully protected.
- Live Chat: available directly in the bottom-right corner of the platform.
- Email: [email protected]
- FAQ: Browse Frequently Asked Questions
Keep in mind: Asking for help is not a sign of weakness — it takes courage. The moja7 support team is ready to assist you without judgment.